Frequently Asked Questions

Log in and go to your Dashboard. Click on a date on the calendar, enter the time and your reminder message, and save. You'll receive a WhatsApp message at the exact time you scheduled.

Yes! Send a message to our WhatsApp number with your reminder in natural language, like "Remind me to call the dentist tomorrow at 3pm". We'll automatically parse it and schedule the reminder for you. No forms, no app needed.

You can schedule reminders for any future date. There's no limit — schedule something for tomorrow or a year from now.

Go to your Dashboard and find the reminder. Click the delete button (trash icon) next to it. Currently, you can't edit reminders — delete and reschedule instead.

Reminders are sent at the exact time you scheduled. If you miss it, the reminder is marked as sent but won't be resent. Make sure you have WhatsApp notifications enabled on your phone.

You get 5 free reminders when you sign up. Pro includes 100 messages per month, and you can have up to 10 upcoming reminders scheduled at any one time. Once you reach your monthly limit, no more messages will be sent until your subscription renews.

You get 5 free reminders to try out the service. No credit card needed, no expiry. After you use all 5, you can subscribe to Pro to send more.

Pro (£4.99/month) includes 100 WhatsApp messages per month, access to the API, and priority support. Each message sent counts toward your monthly limit — check your Dashboard to see current usage. Your limit resets when your subscription renews.

Click "Upgrade to Pro" from your Dashboard. You'll be taken to Stripe to enter your payment details. We use Stripe for secure payment processing.

You can cancel anytime from the Billing page. No questions asked. Your subscription will continue until the end of your current billing period.

Go to Billing from your Dashboard and click "Manage Subscription". You'll be taken to Stripe's customer portal where you can update your payment method or download invoices.

We'll retry your payment up to 3 times. If it continues to fail, your subscription will be paused. Update your payment method in Billing to resume service.

The API lets you send WhatsApp messages from external tools, scripts, or apps. It's perfect for alerts, notifications, job completions, or automations. Pro subscribers can generate an API key in Settings.

Only Pro subscribers can use the API. Generate your API key in Settings, then use it to authenticate requests to our API endpoints.

10 requests per hour per API key. Your monthly message quota still applies — each API call counts toward your monthly limit.

Go to Settings (under Notifications) and scroll to "API Access". Click "Generate API Key" and copy it. Keep it secret — treat it like a password!

Anything that can make HTTP requests! n8n, Zapier, Make.com, custom scripts, serverless functions, webhooks — if it can POST to an API, it works with us.

See the API Documentation for endpoint details, authentication, example requests, and response formats.

Yes. We use HTTPS for all traffic, encrypt sensitive data, and don't share your information with third parties. Your phone number is only used to send you reminders via WhatsApp.

Currently, there's no export feature. You can view all your scheduled reminders on the Dashboard. Let us know if you need this feature!

Log in from any device and update your phone number in Settings. Your reminders will be sent to the new number. You can also sign up with a new number as a separate account.

Email us at hello@habitofalifetime.com and we'll delete your account and all associated data.

Try refreshing the page or clearing your browser cache. If problems persist, email us at hello@habitofalifetime.com.

Email us at hello@habitofalifetime.com and we'll get back to you as soon as possible.